Clear terms before you submit
Start with the facts of the flight. Any service terms are presented during the claim flow before you send the case.
Simple rule
You can check a disrupted flight without paying upfront. If the case cannot be recovered, no service fee is charged.
- The initial claim check is free
- No service fee is charged if compensation is not recovered
- The applicable terms are shown before submission
- Documented expenses may be handled separately from statutory compensation